Developing Interviews

Overview:

This two-day class includes a summary of the research literature pertaining to the interview process as well as current professional interviewing practices; an overview of the legal and professional guidelines and standards which impact the interview process; a discussion of when the use of an interview is appropriate; an introduction to structured interviewing principles and techniques; procedures for developing and using interview questions, benchmark answers, and anchored rating scales; and an overview of the issues pertaining to administering interview examinations; and, strategies for working with subject matter experts in the interview process.

Objective:

To provide participants with an understanding of "best practices" interviewing principles and techniques, as well as a knowledge of interview development and administration practices.

Intended Audience:

This class is designed for examination analysts, managers, and individuals responsible for the development and/or administration of employment testing and selection programs.

Tuition:

$290 per participant

Class Offered:

October 28-29, 2008
8:30 a.m. - 4:30 p.m.

January 8-9, 2009
8:30 a.m. - 4:30 p.m.